Answers to the most common questions about bookings, payments, coverage & more.
A non-refundable 10% booking amount is required to secure your dates.
No. Dates are confirmed only after we receive the 10% booking fee and a signed agreement.
70% must be paid 30 days before the first event date. The final 30% must be cleared on or before the last event date.
Bank Transfer, UPI, Cheque, and Cash. (Cheques must clear before the due date.)
Deliverables may be delayed or withheld until dues are cleared.
• 15–30 days before event: 20% deducted, rest refunded. • 0–15 days before event: No refund.
You will receive a 100% refund including the booking fee. We will also help you find an alternative professional.
Yes — if postponed due to force majeure. Rescheduling allowed within 12 months at no extra cost, subject to availability.
Coverage will be exactly as per the package you select (candid, traditional, cinematic, etc.).
You may share references, but final creative decisions rest with the studio.
Any insulting or abusive behavior may result in immediate termination of service.
Yes, including permissions for cameras, drones, flash, or stage access.
Yes. Meals and basic refreshments must be provided for long events.
Yes. Timely cooperation ensures the best portraits and event coverage.
No. Once final deliverables are handed over, the client must take backups.
All copyrights remain with the studio.
Yes, unless you request complete privacy in writing at the time of booking.
Only personal usage rights are granted. Commercial usage requires written permission.
Drone usage depends on venue permissions and government regulations.
We are not responsible for damages due to third-party interference, weather, or extreme conditions.
Our maximum liability is limited to the total amount paid under the contract.
While we take all precautions and backups, we cannot be held liable for losses due to unforeseen failures.